Long Lake Automotive Ltd.
Proudly Serving Nanaimo and the Central Island 

Services are second to none

There's no greater peace of mind than knowing you have one less worry by having your vehicles serviced by the professionals at your local NAPA AutoCare Center. We stand behind our work with the NAPA AutoCare Peace of Mind Warranty.It's a written warranty that is honored at more than 12,000 locations nationwide - more than any other automotive repair brand. So - no matter where your travels take you - if you ever experience a problem with a covered repair, you can count on a NAPA AutoCare Center being nearby.

What are the Benefits to You ?

  • Included FREE with your qualifying repair or service work.
  • Covers parts and labor on qualifying* repairs and services for 12 months/20,000 kms.
  • That doubles to 24 months/24,000 miles if you use your NAPA AutoCare EasyPay Credit Card (applications available at participating locations).
  • Honored nationwide by thousands of NAPA AutoCare Centers, so you're protected even when you travel.

Phone Numbers:

  • Mechanical Warranty Phone Number: 1-800-452-6272

All NAPA AutoCare Center locations are locally owned and operated. NAPA AutoCare is not a franchise, but a high standard in the automotive industry developed by NAPA more than 20 years ago. Because it meets or exceeds NAPA's high standards - and has an outstanding reputation in your community - your local NAPA AutoCare Center can offer exclusive benefits like the NAPA AutoCare Peace of Mind Warranty to its customers.

* Ask your local NAPA AutoCare Center for details on the Peace of Mind Warranty and covered services and repairs.


We are experienced at using computerized engine diagnostics to quickly and accurately identify and treat whatever symptoms your auto is experiencing.
Long Lake Automotive is dedicated to keeping you safe on the road. Our experienced technicians will keep your vehicle running in top condition.
We use the latest automotive diagnostic technology to provide you with high quality service, and quick turnaround. In fact, our parts supplier carries a large inventory of in stock parts. This gets you on the road quickly and safely.

Our service department features comfortable lounge. Enjoy our TV, complimentary coffee, and mints. We also offer free shuttle service to most places in Nanaimo. Consult one of our friendly representatives for special arrangements. Your satisfaction is our highest priority!

We offer a complimentary email reminder service. When your car is due for an oil-change, tire rotation, or inspection, we will send you a friendly reminder. Sign up the next time you bring your car in for service!

You won't find a better level of service anywhere in the Nanaimo area!

Alignment
Your car might have an alignment problem if: it drifts or pulls to one side, your steering wheel’s off center, you have uneven tire wear or your car doesn’t feel like it handles right. When all of a vehicle’s wheels are lined up exactly with each other, your wheels are in alignment.  Running into potholes, smacking a curb or other object are great ways to knock your car out of alignment.  Then one or more of your wheels starts pulling in a slightly different direction and the problems begin.

Driving for an extended time when you’re out of alignment causes your tires to wear unevenly and excessively. This can be dangerous and expensive.  You’ll have to replace your tires sooner, but even worse – you may cause premature wear to your suspension system, which can be really expensive.

The front wheel alignment is adjustable on all vehicles, and the back wheels are also adjustable on some cars.  The adjustment can go three different ways.  The first adjustment is called toe.  The next adjustment is called camber.  And finally, there is castor.  The engineers who designed your vehicle determined the alignment settings that will give you the best handling and safety.

There are several things involved in an alignment check.  First, there’s an inspection of the steering and suspension – it should be checked to see if anything’s bent or broken.  Then the tire condition needs to be inspected.  From there, the vehicle is put on an alignment rack and an initial alignment reading is taken.  If all four wheels are adjustable, they are lined up perfectly parallel with the vehicle’s center line.  If the back wheels aren’t adjustable, the technician determines the direction they push and then aligns the front wheels to match.

Like most things, your manufacturer has suggested a mileage interval for having your alignment checked.  But if you run into a curb, pothole or something else that’s given you a big jolt, pay attention to whether your vehicle is pulling to one side when you drive.  It’s better to have your alignment checked before waiting to see if there is uneven tire tread wear – by then, the damage is done.

Getting your alignment checked when needed is a great way to extend the life of your tires and suspension parts.  It also makes sure that your tire meets the road properly for maximum performance and safety.

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Transmission Service
Let’s talk about transmission service.  It can be easy to forget about getting your transmission serviced because it doesn’t need it very often.  It’s easy to remember to change the engine oil – you know, every 3,000 miles or 5,000 kilometers. But proper transmission servicing keeps your car running smoothly and helps you avoid costly repairs down the road.

The transmission undergoes a lot of stress.  The grit you see in used transmission fluid is actually bits of metal that wear off the gears in the transmission.  In addition to that, the transmission operates at very high temperatures.  Usually it’s 100 to 150 degrees higher than engine temperatures.  Those high temperatures eventually cause the transmission fluid to start to break down and loose efficiency.

As the fluid gets older, it gets gritty and doesn’t lubricate and cool the transmission as well – leading to even more wear.  The fluid can actually get sludgy and plug up the maze of fluid passages inside the transmission. At best, your transmission won’t operate smoothly.  At worse, it could lead to costly damage.

When your transmission is running properly, it transfers more power from your engine to the drive wheels, and improves fuel economy. That’s why manufacturers recommend changing your transmission fluid at regular intervals.  Your owner’s manual has a schedule for transmission service and, of course, your service center can tell you what the manufacturer recommends.

Hot and dusty conditions; towing, hauling, stop and go conditions and jack rabbit starts all increase the load on the transmission and its internal temperature. That means you need to change the fluid more often. A good rule of thumb is every 35,000 miles, 55,000 kilometers or two years.  If your manufacturer suggests more frequent intervals or if you’re driving under severe service conditions, you will need to change it more often.

Most service centers have the ability to perform a transmission service while you wait and the cost is quite reasonable. It’s downright cheap when you think about how much a major transmission repair can cost! Your service technician will know the right type of transmission fluid to use. If it’s getting to be time to have your transmission serviced, do your car a favor and have it done.  If not this time, then on your next service stop.

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Cooling Systems
Today we want to talk about a very important system in our cars – the cooling system. It’s one of those things that you don’t give much thought to until it fails and then you’re stranded by the side of the road.

Cooling systems fail more often than any other mechanical system – usually because of neglect. Don’t you hate it when something breaks, and you could have done something to prevent it?

The good news is that if you take care of your cooling system it can keep working for the life of your car

Here at AutoNetTV, we emphasize preventive maintenance services like replacing your coolant according to the factory schedule. But the various parts that make up the cooling system need attention too. The major components of the cooling system are the water pump, freeze plugs, the thermostat, the radiator, cooling fans, the heater core, the pressure cap, the overflow tank and the hoses.

It sounds complicated, but we don’t have to be experts – we can leave that to our service technicians. But, having an overview will help us remember to take care of our cooling systems.

Most people would be surprised to know that burning fuel in your engine produces up to 4,500 degrees of heat. And all that heat has to be dealt with. If the heat can’t be drawn off the engine, the pistons will literally weld themselves to the inside of the cylinders – then you just have to throw the engine away and get a new one. That would cost thousands of dollars.

Now the water pump is what forces the coolant through passages in the engine to absorb heat. The pump is driven by a belt that needs replacement from time to time. And the water pump will eventually wear out and need to be replaced. Spending some money on replacing the belts and water pump is much less than the cost of repairing the massive damage that can be done when an engine seizes.

There’s another little part of the coolant system that protects the engine. It’s called a freeze plug. If you remember from high school chemistry, water expands when it freezes. In very cold areas, the coolant can actually freeze when the vehicle is left sitting.

It is hard to believe, but the expanding frozen coolant can actually crack the engine block. The freeze plugs fit into the engine block. They fit tight enough to withstand the pressure of a running engine, but can expand or pop out if the coolant freezes. These little things save a lot of engine blocks.

That brings up a good point. An engine has to work in all kinds of temperatures – extremely hot as well as very cold. How does the cooling system adapt to external temperatures as well as varying operating conditions?

Well, it’s much like the way you keep your house at a comfortable temperature all year round – with a thermostat. The thermostat in your car controls how much coolant flows through your engine. When the engine is cold, it restricts coolant flow until the engine comes up to an efficient operating temperature. Then it starts opening up to move more coolant to keep the temperature within a specified range.

The thermostat needs to be replaced from time to time as well. It’s easy to diagnose a failed thermostat and is fairly inexpensive to replace.

Now we’ve been talking about all this heat we’ve got to get rid of, but haven’t really talked about where it goes. That’s where the radiator comes in. The hot coolant passes through the radiator. Air flows past the cooling fins and cools the coolant.

The radiator has two tanks that hold coolant: sometimes one the top and bottom or one on either side. If you have an automatic transmission, one of the tanks will also contain a second tank that cools the transmission fluid. Large SUV’s and trucks often have a separate transmission cooler.

So when you drive, the air is forced past the radiator. But driving doesn’t produce enough air flow. So the radiator has cooling fans that force fresh air over the radiator. These fans may be powered by a belt or by electric motors.

Now, you also have something called a heater core. The heater core is like a mini radiator. A small fan blows air over the heater core and into the passenger compartment of your vehicle. That’s how you warm your car when it’s cold out.

Next is the radiator cap. With most newer cars, you never remove the radiator cap, except to replace it. You add coolant through the overflow tank. The radiator cap is also called a pressure cap, because its job is to maintain pressure in the cooling system.

High pressure raises the boiling point of the coolant, so it cools more effectively even in very demanding conditions. That is why you need to replace the cap from time to time. They recommend changing it out every time you replace your coolant.

Coming back to the overflow tank, it is needed because when the coolant gets hot it expands and the overflow holds the extra volume. The tank helps maintain the proper level of coolant and keeps air out of the system. You should never open the radiator cap or over flow tank when the engine is hot. This could lead to serious burns.

What else do we need to do to keep our cooling systems working well? Well, there are the hoses that hook all of these pieces together. They’re obviously very tough to deal with the pressure and high temperatures. But they do get worn. Sometimes they get spongy from the heat.

Sometimes they lose their connection to the radiator, water pump, etc. It’s a great idea to have your service center inspect your hoses at least once a year and replace them, if needed, before they break.

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    COMPLETE EXHAUST SERVICES CUSTOM BENDING AVAILABLE

Maintenance Services

  • Oil change, lube and filter
  • Tire rotation
  • Brake and transmission fluid replacement
  • Clean fuel injectors
  • Air filter inspection and replacement
  • Transmission inspection
  • Radiator inspection and service
  • Fan and belt inspection and replacement
  • Vehicle Inspection
  • Tune-Up
  • Air Conditioning services
  • Battery inspection
  • Factory scheduled maintenance

Repair Services

  • Brake Services
  • Engine services and repair
  • Transmission Service & Repair
  • Electrical systems service and repair
  • Steering & Suspension Services
  • Heating & Cooling Services
  • Alternators, starters, and ignition Service
  • Cooling system repair (A/C)
  • Water pumps
  • Fuel pumps & lines repair

*Call for additional information

Towing Service Available